INFINOX Broker Review 2025: Is This Regulated Platform Worth Trading With?

INFINOX Review 2025: Is It Safe and Worth Trading With?

Founded in 2009 with a clear mission to empower traders worldwide, INFINOX has established itself as a globally recognized and regulated FX & CFD broker. Headquartered with operations spanning over 15 countries, INFINOX offers competitive trading conditions across multiple asset classes, including forex, commodities, indices, stocks, and futures. The broker maintains a strong reputation for transparency, premium client service, and comprehensive safety standards, making it a trusted choice among both novice and experienced traders seeking reliable market access.

 Infinox main page showing trading platforms, leverage up to 1000, and instruments.

Overall Summary of INFINOX

Aspect

Details

Industry Average

Year founded

2009

N/A

Minimum deposit

From 0.01 lots

$100-250

Tradable instruments

900

200-500

Platforms offered

MT4, MT5, IX Social, IX SYNC

MT4/MT5 Standard

Trading costs

Competitive spreads

Variable

Leverage offered

Up to 1:1000

Up to 1:500

Trustpilot score

4.7/5 (Excellent)

3.5-4.0/5

Global presence

15 countries

Limited

Regulation

Multiple jurisdictions

Single jurisdiction

This comprehensive overview demonstrates INFINOX's commitment to providing extensive trading opportunities with professional-grade tools and global accessibility.

Trustpilot Score and Reputation

INFINOX maintains an "Excellent" rating of 4.7 out of 5 stars on Trustpilot, based on over 1,069 customer reviews. This rating significantly exceeds the typical industry average for forex brokers, which generally ranges between 3.5-4.0 stars.

Infinox Trustpilot rating 4.7 with customer reviews about trading reliability and support.

Caption: INFINOX Trustpilot profile with a 4.7 excellent rating and customer reviews praising reliability and support.

 

The review distribution shows strong customer satisfaction:

  • Excellent (5 stars): Majority of reviews
  • Great (4 stars): Strong secondary category
  • Average (3 stars): Limited percentage
  • Poor (2 stars): Minimal reviews
  • Bad (1 star): Small minority

What Customers Typically Praise

Based on recent Trustpilot feedback, customers consistently highlight:

  • Platform reliability: "The MT5 platform runs super smooth and spreads are tight on my ECN account"
  • Fast execution: "I trade both FX majors and some US stocks on MT4 and haven't experienced any lag"
  • Customer support quality: "The assistance is amazing, very fast and very friendly"
  • Educational resources: "Honestly impressed with their IX Education Hub. As a beginner I learned the basics of forex, indices, and commodities"
  • Funding efficiency: "Fast funding with BTC and quick withdrawals to Sticpay"

Areas for Improvement

Some reviewers suggest enhancements including:

  • Addition of more exotic currency pairs
  • Enhanced communication for complex account issues
  • Expanded cryptocurrency offerings

INFINOX actively responds to reviews, with the company replying to 66% of negative reviews, typically within one week, demonstrating their commitment to customer service and issue resolution.

Company Background and Regulation

INFINOX operates with a truly global footprint, maintaining local offices and support teams across Latin America, MENA, Europe, and Asia. Since its founding in 2009, the company has achieved significant milestones, including partnerships with prestigious organizations like the BWT Alpine F1® Team, reflecting their commitment to precision and performance excellence.

The broker's regulatory framework provides robust client protection through multiple licensing authorities. Historical data suggests that multi-jurisdictional regulation enhances trader security and operational transparency, which INFINOX delivers through comprehensive oversight.

Regulation Details

Region

Regulatory Authority

License Type

Client Protection

Bahamas

Securities Commission of the Bahamas (SCB)

Full License

Segregated funds

Mauritius

Financial Services Commission (FSC)

Investment Dealer License

Regulatory oversight

United Kingdom

Financial Conduct Authority (FCA)

Authorized

FSCS protection

INFINOX's multi-tier regulatory structure ensures clients benefit from segregated account protection, with additional insurance coverage up to USD 1,000,000 per claimant through their comprehensive insurance policy effective until May 2026. This level of protection significantly exceeds industry standards and demonstrates the broker's commitment to client fund security.

Account Types

INFINOX offers flexible account types designed to accommodate every kind of trader, from beginners to institutional clients. The broker provides both Electronic Communication Network (ECN) and Straight Through Processing (STP) accounts, each featuring deep liquidity, cutting-edge execution, and access to the full range of platforms and tools.

STP vs ECN Account Comparison

Feature

STP Account

ECN Account

Spreads

Starting from 0.9 pips

Starting from 0.2 pips

Leverage

Up to 1:1000

Up to 1:1000

Commission

0 GBP/EUR/USD/AUD

Starting from 7 GBP/EUR/USD/AUD

Minimum trade size

0.01 lots

0.01 lots

Primary account

Yes

No

Sub-accounts

Yes

Yes

STP accounts provide commission-free trading with competitive spreads, making them ideal for traders who prefer straightforward pricing without additional per-trade charges. The no-commission structure appeals particularly to swing traders and those who hold positions for extended periods.

ECN accounts deliver institutional-grade execution with spreads starting from 0.2 pips, offset by commission charges beginning at 7 GBP/EUR/USD/AUD per lot. This structure typically benefits high-frequency traders and scalpers who prioritize tight spreads and direct market access.

Account Ownership Options

INFINOX accommodates various ownership structures to meet diverse client requirements:

Individual Accounts: Designed for sole proprietorship, providing complete control and rights over the trading account. This option suits independent traders who prefer full autonomy over their trading decisions and account management.

Joint Accounts: Enable shared access under a joint agreement, perfect for partnerships or family trading arrangements where multiple parties require account access and decision-making authority.

Corporate Accounts: Tailored for entities operating under corporate structures, including hedge funds, investment firms, and trading companies requiring institutional-level service and compliance frameworks.

Account Opening Process

INFINOX has streamlined their onboarding process into three simple steps, making account opening accessible for traders of all experience levels. The registration process begins with a quick online application that typically takes minutes to complete.

  1. Registration: Complete the short online application and verify your account to get set up
  2. Funding: Deposit your funds to your trading account and you are ready to go
  3. Trading: Take advantage of the next opportunity

The verification process adheres to international KYC standards, ensuring regulatory compliance while maintaining efficiency. Most accounts receive approval within 24-48 hours, allowing traders to capitalize on market opportunities quickly. Demo accounts are available for practice trading without financial risk, enabling new traders to familiarize themselves with platform functionality and market conditions.

Trading Platforms

INFINOX provides access to industry-leading trading platforms designed for both novice and professional traders. Each platform offers unique advantages tailored to different trading styles and preferences.

MetaTrader 4 (MT4)

MT4 remains the cornerstone platform for forex trading, offering advanced charting capabilities with over 30 built-in technical indicators. The platform supports algorithmic trading through Expert Advisors (EAs), enabling automated analysis and trade execution. Key features include:

  • Advanced charting: MT4 offers a vast range of interactive charts and trading tools to implement trading strategies of any complexity
  • Technical analysis: 30 built-in technical indicators, analytical objects to frame entry and exit points, 4 pending orders, 9 time frames and much more
  • One-click trading: Execute trades with a single click - no secondary confirmation needed. Ideal for optimising the speed of your order execution
  • Algorithmic trading: Analyse and execute trades with Expert Advisors (EA). EA is an algorithmic trading model that automates analytical and trading activity

MetaTrader 5 (MT5)

The advanced MT5 platform extends beyond forex to multi-asset trading, featuring 38 built-in technical indicators and enhanced analytical capabilities. Notable improvements include:

  • Flexible trading: Netting and hedging order accounting systems, and availability of instant, request, market and exchange execution modes
  • Technical analysis: 38 built-in technical indicators, market depth, hedging and netting, 6 pending orders, 21 time frames and much more
  • Fundamental analysis: The economic calendar provides macroeconomic indicators from across the world, along with news reports that may impact your trades
  • Virtual hosting (VPS): Run your robots without disruption and ensure orders are executed with minimum delay. By running on a remote server, MT5 will operate even when your computer is closed

IX Social and IX SYNC

These proprietary platforms demonstrate INFINOX's commitment to innovation, providing seamless integration with social trading features and synchronized trading experiences across multiple devices.

Detailed Instruments Breakdown

INFINOX offers an extensive range of over 900 trading instruments across multiple asset classes, providing diversification opportunities for comprehensive portfolio management.

Forex Trading

The forex offering includes major, minor, and exotic currency pairs with competitive spreads. Leverage up to 1:1000 is available for non-EU clients, while EU clients benefit from ESMA-compliant leverage limits ensuring responsible trading practices.

Commodities and Metals

Hard and soft commodities include precious metals (gold, silver, platinum, palladium), energy products (crude oil, natural gas), and agricultural products (wheat, corn, coffee). These instruments provide portfolio diversification and inflation hedging opportunities.

Stock CFDs and Indices

Access to global equity markets through CFD trading covers major indices including S&P 500, DAX 40, and FTSE 100, alongside individual stock CFDs from leading companies across various sectors including technology, pharmaceuticals, and aviation.

Futures Trading

Selected futures contracts are available across commodities, indices, and currencies, providing professional traders with additional strategic opportunities and risk management tools.

Trading Fees and Costs

INFINOX maintains competitive fee structures across all account types. The broker operates on both spread-only and commission-based models, allowing traders to choose the cost structure that best suits their trading frequency and style.

Spread-based accounts offer simplicity with no additional charges per trade, while commission accounts typically provide tighter spreads offset by per-lot charges. Historical analysis indicates that high-volume traders often benefit from commission-based structures, while occasional traders prefer spread-only arrangements.

Swap rates are calculated daily for overnight positions, with specific rates varying by instrument and market conditions. The broker maintains transparency by publishing all fees clearly, enabling traders to calculate trading costs accurately before execution.

Customer Support

INFINOX's commitment to premium client service is evident through their comprehensive 24/7 support structure. Local teams provide assistance in over 15 languages, ensuring traders receive support in their preferred language regardless of their global location.

Support channels include:

  • Live chat for immediate assistance
  • Email support for detailed inquiries
  • Phone support through local numbers
  • Instant messaging applications for convenient communication

Response times are consistently fast, with live chat typically providing immediate connection to qualified support representatives. The support team's expertise extends beyond basic platform assistance to include trading guidance and market insights.

Research and Education

INFINOX demonstrates commitment to trader development through their comprehensive educational resources available free to all clients. The education hub includes:

  • Video Courses: Step-by-step instructional content led by experienced professionals, available in multiple languages
  • Daily Research Insights: Market analysis and trading opportunities from seasoned experts
  • Live Trading Room: Real-time market commentary and trade ideas
  • Educational eBooks: Comprehensive guides covering fundamental and technical analysis
  • Telegram Community: Interactive platform for trader networking and insights

These resources cater to traders at all experience levels, from beginners learning basic concepts to advanced practitioners seeking sophisticated market analysis.

Security and Money Guarantees

Client fund security represents a cornerstone of INFINOX's operational framework. Segregated client accounts ensure trading funds remain separate from company operational capital, providing protection in accordance with regulatory requirements.

The broker's insurance policy provides coverage up to USD 1,000,000 per claimant, significantly exceeding standard industry protection levels. This insurance coverage became effective June 1, 2024, and continues through May 31, 2026, providing additional peace of mind for client deposits.

Negative balance protection ensures retail clients cannot lose more than their account balance, even during extreme market volatility. This protection aligns with global regulatory standards and demonstrates INFINOX's commitment to responsible trading practices.

Awards and Industry Recognition

INFINOX's excellence has been recognized through numerous industry awards in 2025, including:

  • Best IB/Affiliate Programme - Money Expo Mexico 2025
  • Best Global Broker 2025 - Money Expo Colombia 2025
  • Most Trusted Multi-asset Trading Platform Global 2025 - World Business Outlook
  • Most Innovative Trading Platform - Global Brand Frontier Awards 2025
  • Best Forex Broker Globe 2025 - Brand Review Magazine
  • Leading CFD Broker LATAM 2025 - Brand Review Magazine

These accolades reflect consistent performance across multiple categories including innovation, trust, and service excellence.

Strategic Partnerships

The partnership with BWT Alpine F1® Team represents more than traditional sponsorship - it embodies shared values of precision, performance, and pushing boundaries. Both organizations operate in highly competitive environments requiring meticulous planning, agile strategies, and constant excellence pursuit.

Infinox sponsorship with BWT Alpine F1 Team highlighting partnership and performance.

Caption: INFINOX and BWT Alpine F1 Team partnership showcasing shared values of precision and performance.

 

This collaboration demonstrates INFINOX's commitment to associating with world-class organizations that share similar values of innovation and performance excellence.

Pros and Cons

Key Pros

  • Comprehensive regulation across multiple jurisdictions ensuring client protection
  • Extensive instrument selection with over 900 tradable assets
  • Advanced platform options including MT4, MT5, and proprietary solutions
  • Competitive leverage up to 1:1000 for eligible clients
  • 24/7 premium customer support in 15 languages
  • Robust educational resources and research tools
  • Insurance coverage up to USD 1,000,000 per claimant
  • Global presence with local support teams
  • Award-winning service recognition across multiple categories
  • Flexible account types for different trading styles
  • Commission-free STP accounts and low-spread ECN options

Key Cons

  • Leverage restrictions for EU clients due to ESMA regulations
  • Limited cryptocurrency offerings compared to specialized crypto brokers
  • Some advanced features may overwhelm beginner traders initially

Conclusion – Is INFINOX Worth It?

INFINOX demonstrates exceptional commitment to providing comprehensive trading solutions backed by robust regulatory oversight and premium client service. The broker's extensive instrument selection, competitive trading conditions, and award-winning platforms make it suitable for traders across all experience levels.

The combination of multi-jurisdictional regulation, innovative technology, and comprehensive educational resources creates a trading environment that prioritizes client success. Historical performance data and industry recognition validate INFINOX's position as a leading global broker.

For traders seeking a reliable, well-regulated broker with extensive market access and professional-grade tools, INFINOX presents a compelling choice. The broker's transparency in fee structures, comprehensive client protection, and commitment to continuous innovation make it particularly suitable for both active traders and long-term investors. INFINOX is regulated broker that prioritizes client success through innovation, transparency, and exceptional service standards.

FAQs about INFINOX

Is INFINOX regulated?

 Yes, INFINOX holds multiple licenses including FSC (Mauritius), SCB (Bahamas), and FCA (United Kingdom), providing comprehensive regulatory oversight and client protection.

What is the minimum deposit? 

INFINOX offers flexible account opening with positions available from 0.01 lots, making trading accessible for various capital levels.

Does INFINOX accept US clients? 

Regulatory restrictions may apply for US residents. Prospective clients should verify eligibility during the account opening process.

How do I withdraw from INFINOX? 

Withdrawals are processed through the same methods used for deposits, with most requests processed within standard timeframes according to the chosen payment method.

Is INFINOX good for beginners? 

Yes, INFINOX provides comprehensive educational resources, demo accounts, and user-friendly platforms suitable for traders at all experience levels.